TERMS AND CONDITIONS
Nexus Grid Terms and Conditions outline the rules, responsibilities, and legal requirements that apply when you access our website, use our services, or engage with our cybersecurity, cloud, and technology solutions. By using this website or entering into a service agreement with Nexus Grid Limited, you agree to the conditions detailed below.
If you do not agree with any part of these Terms and Conditions, please discontinue use of our website and services immediately.
1. Introduction
These Terms and Conditions govern the use of the Nexus Grid Limited website, platforms, products, and professional services. By accessing our website, registering an account, or engaging our cybersecurity or managed services, you confirm that you are legally capable of entering into a binding agreement.
2. Definitions
For the purposes of this Agreement:
– “Company” refers to Nexus Grid Limited.
– “Services” refer to cybersecurity, managed security, consulting, advisory, cloud, DevSecOps, and related solutions provided by Nexus Grid.
– “Client” refers to any individual or organisation using our website or services.
– “Website” refers to the official Nexus Grid website located at nexusgrid.co.uk.
3. Use of Website & Services
You agree to use our website and services only for lawful purposes. You must not:
– Attempt unauthorized access to our systems or data
– Upload malicious software or harmful content
– Interfere with website performance
– Violate applicable cybersecurity, privacy, or regulatory laws
Nexus Grid Limited reserves the right to restrict or terminate access if misuse is detected.
4. Service Agreements
Specific service engagements — including Managed Security Services, SIEM/EDR deployment, Vulnerability Management, IAM solutions, and security consulting — are governed by a signed Statement of Work (SOW) or Master Service Agreement (MSA). These documents define scope, responsibilities, pricing, SLAs, and deliverables.
In cases of conflict, the terms contained in the SOW or MSA override this document.
5. Intellectual Property Rights
All content on this website — including logos, trademarks, designs, text, graphics, service descriptions, documentation, and digital assets — remains the exclusive property of Nexus Grid Limited unless otherwise stated.
Clients may not reproduce, distribute, modify, or republish our content without prior written consent.
6. Data Protection & Privacy
Nexus Grid Limited complies with the UK GDPR, Data Protection Act, and all relevant privacy regulations. Any personal or corporate data processed by us is handled securely and ethically.
For more details, please see our Privacy Policy (internal link to privacy page once available).
7. Cybersecurity Practices
While Nexus Grid applies industry-leading technologies and security standards, no digital service can guarantee 100% protection. Clients agree to:
– Maintain secure passwords and access controls
– Follow recommended security best practices
– Notify us immediately of suspicious activity
Nexus Grid is not liable for breaches caused by user negligence or third-party misuse.
8. Payment Terms
All service fees, invoicing schedules, and payment timelines are defined in the SOW or MSA. Late payments may result in service suspension, interest charges, or termination.
9. Limitation of Liability
Nexus Grid Limited is not liable for:
– Loss of profits
– Data loss beyond contracted responsibilities
– Business interruption
– Damages caused by third-party systems or external attacks
Our liability is limited to the value defined in the service agreement referenced in the SOW or MSA.
10. Third-Party Tools & Integrations
Our solutions may integrate with platforms like SentinelOne, Google Chronicle, Qualys, Auth0, Microsoft Azure, AWS, and other vendors. Nexus Grid is not responsible for outages, performance issues, or vulnerabilities within third-party products.
For example, refer to reputable sources such as Microsoft’s Service Terms (external link: https://learn.microsoft.com/en-us/legal/terms/) for third-party usage guidelines.
11. Termination of Services
We may terminate services or restrict access if:
– You violate these Terms
– You fail to pay contracted fees
– You misuse our systems or engage in unethical behaviour
Clients may terminate services according to the timeline and terms in their SOW or MSA.
12. Governing Law
These Terms and Conditions are governed by the laws of the United Kingdom. Any disputes will be resolved in UK courts unless otherwise agreed.
13. Updates to These Terms
Nexus Grid may update or modify these Terms at any time. Continued use of our website or services indicates acceptance of any updated terms.
14. Contact Information
For questions or clarification regarding these Terms and Conditions, please contact us at:
Email: info@nexusgrid.co.uk